J. Crew Assistant Manager

Posted for: J. CREW FACTORY

Post Date: June 15, 2026

Ideal Candidate

Are you passionate about people, fashion, and personal growth? We’re looking for an emerging leader who thrives in a team-focused environment and is excited to take the first step into management. The ideal candidate enjoys building relationships, delivering exceptional customer experiences, and holding themselves and others accountable to high standards. This entry-level leadership opportunity is perfect for someone eager to develop management skills, grow professionally, and make a positive impact while helping others succeed. If you’re motivated, coachable, and ready to expand your horizons, we’d love to meet you.

 

Job Summary

As an Assistant Manager, you are a key member of the leadership team.  You’re responsible for supporting a profitable business–focusing on creating genuine connections that foster customer loyalty, love of the brand, and strong community engagement.  You’re responsible for providing in-the-moment feedback and coaching so each team member can contribute at their highest potential.  You’ll partner with your leadership team to make adjustments when needed to drive the business forward, while seamlessly stepping in on tasks when needed.

 

Job Responsibilities

  • Be the role model for creating personalized connections with customers that drive loyalty and excitement for the brand.
  • Observe associate performance on the selling floor and assist if necessary to make a connection or sale.
  • Lead fit sessions that enhance product knowledge and fuel a style obsession.
  • Help associates make the most of each customer interaction by sharing specific actions to improve outcomes.
  • Ensure the team is always on track to make their goals and exceed customer expectations.
  • Own the selling floor and ensure that the right people are in the right place at the right time.
  • Be ready to step in for another manager as needed.
  • Plan and execute local events that tie to the community and fuel incremental traffic and sales.
  • Act in a manner that aligns with our values.